FAQ - Easternpak



Yes!! We deliver to any address you assign to us.

We are located in Dammam. Click here for directions.

Our packaging is made using sustainable, eco-friendly, and recyclable paperboard sourced from environmentally friendly paper suppliers. The production process of our boxes is fully integrated in-house.

Your order will be dispatched and delivered between 3 to 4 days.

In case of defect on delivery, you can contact us to initiate the exchange process. We will take back the defective goods and send you a replacement order instead.

Within the first 24 hours of placing your order, you can contact us for any amendments.

In case you did not receive your order, message us on Whatsapp or fill out our Contact Form and we will sort it out for you.

You contact us to initiate the exchange process where we will take the defective boxes back and send you new boxes.

We are always ready to hear from you. Contact us on Whatsapp or fill the Contact Form for any assistance and we’ll help you out.

The minimum quantity to order is always one bundle. For customized items, the minimum quantity is 10,000 boxes. Do you need more details? Reach out on Whatsapp or fill out the Contact Form and we’ll get back to you the soonest possible.